• 1188 Pershall Rd. St. Louis, MO 63137

Privacy Policy

Roadside Trailer Services (“RTS,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website https://roadsidets.com, interact with our forms, or use our services.


1. Information We Collect

We may collect the following types of information:

  • Information You Provide Directly:

    • Contact details such as your name, phone number, email address, and company name when you fill out a contact form, request service, or apply for a position through our Careers page.

    • Messages and attachments you voluntarily submit through forms.

  • Automatically Collected Information:

    • Basic website usage data such as IP address, browser type, device type, and pages visited.

    • Cookies or similar technologies used for website performance, security, and analytics.


2. How We Use Your Information

We use the information we collect to:

  • Respond to service inquiries and provide roadside assistance.

  • Schedule and manage customer service requests.

  • Review job applications and manage the hiring process.

  • Improve website functionality and user experience.

  • Monitor website traffic and performance (through tools like Google Analytics).

  • Comply with legal or regulatory obligations.


3. Sharing of Information

We do not sell or rent your personal information. We may share your information only in these circumstances:

  • Service Providers: With trusted vendors who assist us with hosting, analytics, or communication tools.

  • Legal Compliance: If required to do so by law or in response to valid requests by authorities.

  • Business Operations: In connection with a business transfer such as a merger, acquisition, or sale of assets.


4. Cookies & Tracking

Our website may use cookies or similar tracking technologies to improve performance and understand user behavior. You can manage or disable cookies in your browser settings, though some website features may not function properly if you do so.


5. Data Security

We take reasonable precautions to protect your personal information. This includes the use of SSL encryption on our site and security measures on our servers. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.


6. Your Rights

Depending on your location, you may have the right to:

  • Request access to the information we hold about you.

  • Request corrections or updates to your information.

  • Request deletion of your information (subject to certain legal and operational limitations).

  • Opt out of marketing communications.

To exercise your rights, please contact us.


7. Third-Party Links

Our site may contain links to external websites (such as JotForm for applications or external directories). We are not responsible for the privacy practices of these third-party websites and encourage you to review their policies.


8. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect information from children, and if we discover that we have, we will delete it promptly.


9. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Effective Date.”


10. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us:

Roadside Trailer Services, Inc.

1188 Pershall Rd. St. Louis, MO 63137

 

Coverage Areas
  • St. Louis, Missouri
  • Shelbyville, Illinois
  • Champaign, Illinois
  • Mattoon, Illinois
  • Effingham, Illinois
  • I-270 · I-64 · I-55 · I-57 · I-70
Contact
  • 1188 Pershall Rd. St. Louis, MO 63137
  • Shop & Office: 7AM - 3:30PM
  • 1188 Pershall Rd.
    St. Louis, MO 63137
  • OPEN 24/7
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